Member FAQs

How long is a membership valid?

Membership is valid for one full year from the date of purchase or renewal.

When I apply for membership how long will it take to receive my membership card and passes?
You will receive your membership packet including the card and passes within 10 business days of joining or renewing your membership.

If I want to become a member after my visit to the Museum is the price of admission applied towards the cost of membership?
Yes, you may apply the cost of admission towards your membership. This offer is valid until two weeks after your visit.  Please bring your admission tickets and receipt to Guest Services and they will be happy to assist you. 

As a member can I purchase discounted Dome tickets online?
Members can purchase discounted Dome tickets through our website after setting up an online account. To set up an account, email us at tickets@smv.org to receive a username and password. Please allow 24 business hours for this process. Discounted Dome tickets may also be purchased via phone by calling us at 804.864.1400 or at Guest Services.

What is an ASTC Museum?
The Science Museum of Virginia is an accredited member of the Association of Science-Technology Centers (ASTC).  Museum members receive free or discounted general admission to our network of over 300 member museums all over the world.  Be sure to pack your membership card for your next vacation! Please contact the museum/science center prior to your visit to confirm admittance requirements which may vary with each location. Please note that any museum within 90 miles of us may not offer member benefits.

May I purchase a membership as a gift?
Yes, you may purchase a membership as a gift. Just click on the membership level you would like to give to complete your purchase.

May I purchase a membership for my business or employees?
The Science Museum of Virginia welcomes your corporate support. To learn more about corporate benefits contact Kinsey Peeler at kpeeler@smv.org or phone at 804.864.1542.

Is my membership tax deductible?
A portion of your membership may be tax deductible.

Membership Level

Tax Deductible Amount

Star

$16.00

Pulsar

$26.00

Supernova

$21.00

Galaxy

$3.00

Galaxy Premium

$383.00

How do I make changes to my membership, such as add or change my family members, my address, my phone, etc?
For your convenience we have three ways to make changes, additions, or updates to your information:

  • E-mail membership@smv.org
  • Call 804.864.1449
  • Visit support.smv.org (You must create a user name and password. Please allow 24 business hours for a response.)

How do I replace a lost or stolen membership card?
You may replace your lost or stolen membership card by contacting the Museum at membership@smv.org or by calling 804.864.1449. Please allow 10 business days to receive your new card.